Terms and Conditions

Below is Mcreations Print Studio Terms and Conditions. Please take time to read through our Terms and Conditions thoroughly and ensure you understand them before you commence a project with us. By requesting designs and/or services from Mcreations Print Studio you agree to our Terms and Conditions and you are aware that you are entering a binding contract - payment is required.

Terms and Conditions

Mcreations Print Studio LLC

The Company and the Client will attend an initial consultation at no charge to the Client. This can be held via phone or in person. A (Visual Brief) will be constructed through the collection of logos and designs. This will assist in the evaluation and formulation of the Clients business design requirements.

If no delivery date for final Artwork is decided upon and noted during the initial consultation, payment will be required at the time/s; the length of time between consultation and delivery.

IT IS THE POLICY OF MCREATIONS PRINT STUDIO LLC THAT ADVANCED PAYMENTS ARE STRICTLY NON-REFUNDABLE.

The Company will not charge for additional revisions of logo Artwork provided that the Clients requests for revision conform to the original Visual Brief and are communicated within the agreed timeline (if provided).

Any additional work, revisions or variations outside of the original Visual Brief will be charged at the rate of $100 per hour.

Additional expenses will be charged accordingly.

The Company reserves the right to request a deposit from the Client prior to starting work on their project or Artwork. If a deposit is requested by the Company, an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to the Company, the Client is accepting the Terms and Conditions and entering a contract with the Company.

The Company reserves the right to charge additional costs if the Client requests amendments to the original Visual Brief, the original project outcome is altered or further Artwork is requested – refer clause (5).

If the Client requests the cancellation of a Contract, The Company will determine the cost of Artwork and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.

The Client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof is difficult to read or changes are required.

The Clients final accepted proof is the Artwork that will be submitted for prints and/or web construction. There will be no reprints or web development at our expense. Printout of Client proof is supplied at intended final print size (100%) to assist in confirming colours, design, bleed, size and type.

Branding and Design Projects:

We will start the production only after receiving the approval quotations signed by the client's legal
representative and/or agency, or upon confirmation formalized by email. If after the start of production we have a
change of scope or direction, this modification will be analyzed and if necessary, charged separately. The project
schedule will also be revised.
In the event of cancellation of the project after its start, the agency/client should pay for the costs of creation that
have been conducted so far.
The deadline for completion of the project will be established by agreement between the parties and must be
determined before the briefing meeting, through a schedule that will be sent by email to the customer.
All branding and design services created for projects will be properly sent to the client in EPS, PDF + Illustrator formats,
along with the fonts used if needed.
Three stages of alterations and project validations may be made, following the last briefing by the customer. If the
briefing changes, it will be charged an additional amount of 20% on the total amount quoted.

 

ALL GRAPHIC AND PRINT JOBS REQUIRE A 50% ADVANCED PAYMENT DUE IMMEDIATELY UPON PLACING AN ORDER. AND REMAINING 50% BALANCE FOR PRINT PRODUCTION.
IT IS THE POLICY OF MCREATIONS PRINT THAT SUCH
ADVANCED PAYMENTS ARE STRICTLY NON-REFUNDABLE.

AFTER REVIEWING A PROOF THE CLIENT IS RESPONSIBLE FOR THE FOLLOWING:

SPELLING DESIGN COLORS TYPE SET SIZES SPECS LAYOUT CHANGES

* WE ARE NOT RESPONSIBLE FOR SPELLING OR TYPE-SETTING IN ANY FOREIGN LANGUAGE

* COLOR MATCHING: COLORS MAY SLIGHTLY VARY FROM SHOWN PROOF. IF YOUR JOB IS COLOR CRITICAL

VENDOR WILL NEED TO BE NOTIFIED PRIOR TO COMMENCEMENT OF WORK.

THE CUSTOMER IS SOLELY RESPONSIBLE FOR PROOF READING. WE WILL NOT RE-PRINT YOUR  ORDER FREE OF CHARGE IF AN ERROR

WAS OVERLOOKED AFTER APPROVAL TO COMMENCE YOUR WORK.

PROOFING

BY THE TIME YOUR JOB IS RECEIVED BY EMAIL, ALL EDITS SHOULD BE FINALIZED, THE COPY CAREFULLY PROOFREAD AND ALL DESIGN ISSUES SHOULD BE SETTLED. MCREATIONS PRINT STUDIO IS NOT RESPONSIBLE FOR PROOFING ANY SUBMITTED JOBS AND WILL NOT TAKE ANY RESPONSIBILITY FOR ANY COPY OR DESIGN ERRORS COMMITTED ON YOUR PART AFTER SUBMISSION OF WORK.

If the customer approves a proof containing errors, customer is responsible for payment of all original costs of printing and production. The customer is 100% responsible for approvals of Copyright, Trademark and Licensing Agreements of artwork .

 

*Client is responsible for all product description including size, thickness, coating, colors and product quality..

 

 

*Turnaround:
Client is fully responsible for any due dates, we require a maximum of 10-15 business days for prints or design work, not including websites and branding services.

Turnaround starts from the time the file and artwork is approved. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Orders that complete after 5:00PM may not be available for pick up until the following day.

T-shirts:
T-shirt order over 12 (Dozen) with more then one color design require a 2-3 week business day (not including Saturday and Sunday) production time. T-shirt proofs may look different then actual printed T-shirt, including colors, size and placement of artwork.

T-shirts and any other artwork: Please submit all artwork in EPS, PDF, or AI(v.CS2- non compressed)
Approving the Proof means that you understand that the proof is not an exact
replica of the final product and you agree to pay in 50% deposit to start work then remainder 50% when work is completed.
We recommend that you use our garments we provide but if providing your own garments
we are not responsible for replacements for any issues that may occur.
No part of the order will be released until full payment is made.

T-shirts Sizes: Once a client provides T-shirt/T-shirts sizes and order is placed we will not change sizes of t-shirts.

 

* PROOFS CANNOT BE  PRINTED;  THEY ARE FOR VIEWING PURPOSES ONLY. *Final print files can not be sent to client, only printed jobs..

DESIGN DISCLAIMER

THE PURPOSE OF A PROOF IS TO ELIMINATE ERRORS OR DISSATISFACTION. YOU ARE REQUIRED TO EMAIL MCREATIONS PRINT STUDIO FOR YOUR APPROVAL.  BY APPROVING DESIGN YOU ARE INDICATING THAT YOU ARE RESPONSIBLE FOR ANY CHARGES TO RE-MAKE OR CHANGE A JOB IN THE EVENT THAT YOU SIGNED OFF ON A PROOF THAT CONTAINED AN ERROR (YOUR ERROR OR OUR ERROR) INCLUDING SPELLING ERRORS. WE ALSO REQUIRE ADDITIONAL TIME TO RE-MAKE OR CHANGE YOUR JOB AND THIS WILL EFFECT THE DUE DATE. DESIGN FEE'S ARE NOT REFUNDABLE ONCE AN ORDER HAS BEEN STARTED.

Turnaround times very for all jobs. Please allow 24-36 hrs or more for designs or/and changes to be made.

All print Jobs require 5-15 business days of production after approvel of proof and/or deposit payed.

Websites: Production time: 1-6 months.

Branding Services/ Visual Identity 1-6 months 

**Upfront payment for design proofs required before placing an order

SIGNS, DECALS AND  STOREFRONTS

DECAL PROOFS MAY VARY FROM ACTUAL INSTALLATION, PROOFS ARE ONLY TO SHOW IDEA OF WORK.

UNLESS NOTED OTHERWISE, ONCE DECALS ARE APPLIED BY MCREATIONS PRINT STUDIO THEY WILL NOT BE REMOVED, IF REMOVAL IS NECESSARY THERE WILL BE A CHARGE OF $300-$600.00. FINAL PAYMENT MUST BE MADE AFTER JOB IS COMPLETE, IF PAYMENT NOT MADE WITH IN 5 BUSINESS DAYS OF INSTALLATION OR INVOICE SENT, DECALS WILL BE REMOVED AND CLIENT WILL BE BILLED A SEPARATE INVOICE. 

***THE VIEWING DISTANCE FOR MOST SIGNAGE IS DESIGNED FOR VIEWING FROM A MINIMUM DISTANCE OF 6-FEET OR MORE.

Payment:

      The Company reserves the right to request a deposit from the Client prior to starting work on their project or Artwork and remainder prior to printing. Credit or debit cards will be charged automatically if credit or debit card are on file.
      If a deposit is requested by the Company, an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to the Company, the Client is accepting the Terms and Conditions and entering a contract with the Company.
  
      The Company will invoice the Client for the remaining cost of the Artwork and associated services prior to the commencement of web site construction or printing. The Company reserves the right to not proceed with these services until payment has been received in full from the Client.
      The Company reserves the right to invoice prior to the time detailed if the Client has been uncontactable / unresponsive for more than 5 days.
      The Company reserves the right to invoice for work completed if the project exceeds 10 days.
      The Client reserves the right to request a payment plan which may be accepted by the Company at its discretion. All payment plans must be agreed to both parties in writing.

All prices quoted on the Company’s web site and advertising material include delivery and exclude GST.
All payments are to be made within 10  days of invoicing.
The Company is entitled to charge the Client for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of

30 days. The Company reserves the right to delete web sites with accounts more than 30 days outstanding payment.

 

Cancellation and Variation Policy

The Company reserves the right to charge additional costs if the Client requests amendments to the original Visual Brief, the original project outcome is altered or further Artwork and Print is requested.
If the Client requests the cancellation of a Contract, The Company will determine the cost of Artwork, Printing Work and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.

 

 

 

Copyright:

Ownership of copyright over all concepts and draft Artwork remains with the Company. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Artworks by the Client is strictly prohibited. The use of Artwork prior to payment is illegal. For more information visit http://www.copyright.gov/ Artwork designed will remain the property of the Company until account is paid in full. Future re-print requests of the same Artwork will only incur a print management fee. Upon full payment of account, copyright ownership will be transferred to the Client. The Company and their designers retain rights to utilise Artwork and all design elements for portfolio/self-promotion. Delivery: The Company cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

Web Site Design:

The Client agrees to allow the Company to add a small credit on the customer's website. This will be in the form of a small line of text placed towards the bottom of the page. The Client also agrees to allow the Company to place websites and other designs, along with a link to the Client's site on the Company’s own website for self-promotional purposes., unless agreed to by both parties in writing beforehand.

All content on this website is owned by Mcreations Print Studio LLC and can not be copied or reproduced without Mcreations Print Studio LLC Written Permission.

Mcreations Print Studio LLC

 

 

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